Our native Salesforce Architecture ensures implementation is a simple process. Smart Rooms leverage your existing Salesforce configuration and customizations. JourneyDXP provides initial training and ongoing support to guarantee success with your solution.
Implementation & Training
A painless process backed by comprehensive user training and ongoing support
Installation
JourneyDXP will work with your team to install Smart Rooms into your Salesforce ORG.
As a native application, the process is straightforward, and most customers are up and running within a few hours.
We’ve installed Smart Rooms in both very simple and very complex Salesforce environments, and we’ll help identify any customizations that may require changes.
Administrative Support
JourneyDXP will provide ongoing support to your Salesforce administrator and other key team members.
Our Smart Rooms and Salesforce experts work with your enablement team to launch and support customer-facing Smart Rooms.
We’ll configure your settings, applications for licenses and user management, integrations, digital onboarding, and any other features you need to see success.
Updates & Support
JourneyDXP provides technical support and will assist in the updates to new releases.
We often deploy in a customer’s Salesforce Sandbox for testing before any major release.
